TEA Sistemi is an engineering company that has been operating in the Oil & Gas sector for more than 20 years. Since 2005 it has adopted a Quality Management System compliant with the UNI EN ISO 9001 standard. Since 2013, this management system is also compliant with the requirements of the UNI EN ISO 14001 standard. Furthermore, it intends to formalize its commitment to pursuing the protection of workers' health and safety. During 2016/2017, Tea Sistemi adapted its management system to the requirements of ISO 9001: 2015 and ISO 14001: 2015 standards.
For all the activities carried out within the framework of application of the system, TEA Sistemi, intends to operate to:
1. Achieve and maintain a Management System compliant with the UNI EN ISO 9001: 2015 and UNI EN ISO 14001: 2015 standards aiming at meeting customers’ needs.
2. Make sure that the quality pre-established and codified in our documented information is understood, achieved, maintained, and improved at all company levels.
3. Set environmental and quality objectives consistent with the activity carried out by the Organization and in line with its possibilities, pursuing integration among them.
4. Assure the customer that the pre-established quality of the service provided is achieved, also through the continuous improvement of its Integrated Management System.
5. Enhance the skills of its staff through a continuous training and evaluation process and establish and update a training program for all staff.
6. Keep under control the possible environmental impacts.
7. Be compliant with the applicable environmental legislation and any possible voluntary provisions.
8. Encourage the commitment to protect the health and safety of all those who work for and on behalf of the company, in order to prevent injuries and occupational diseases.
9. Promote respect for social and safety standards and health of workers.
10. Promote good environmental practices among all employees.
11. Acquiring the human and material resources necessary to guarantee the implementation of the Integrated Management System.
12. Select qualified suppliers, preferring those that adopt Quality and/or Environmental and/or Safety management systems.
13. Increasing over time and continuously the efficiency of its activities minimizing the consumption of energy and materials and reducing the production of waste.
14. Periodically review the Integrated Management System, including this Integrated Policy and improvement objectives, and if the case modifies and improve them.
15. Make this document available to staff, members, and all interested parties.
These points are reflected in the following actions:
• Regulate relations within the company organization in a clear manner according to a general organization chart in which each function has a manager who guarantees its performance.
• Make explicit the duties and characteristics of each role so that those who represent it fully understand the extent and limits of their work and the controls to be exercised.
• Fully define the work procedures in order to guarantee a completely traceable history of each product, in the common interest of the company and the customer. • Verify that procedures, services, and products are consistent with the methodologies characteristic of the sector, with the aim of ensuring compliance with the rules and established parameters, and also to identify possibilities and margins for improvement
• Eliminate internal non-conformities, detected by the inspection service and internal control, and external non-conformities detected by the customer, also through the statistical analysis of the same, identifying their nature and cause. Use the results as input for continuous business improvement and necessary preventive and corrective actions
• Control, monitor, and verify the results achieved and the Integrated Management System in order to promote actions for improvement.
• Instruct all personnel who direct, execute and verify activities that influence quality, each within the limits of their pre-established responsibility.
• Coordinate and involve staff at all levels in improvement programs.
• Select suppliers who are possibly in possession of certifications based on Quality, Safety and Environmental regulations, in order to have an additional guarantee on the services/products purchased and on the Integrated Management System.
• Verify the continuous improvement of cost/benefit ratios following the adoption of the Integrated Management System over time.
• Ensure an adequate working environment in terms of structures and means available to staff.
• Implement a program of risk prevention and protection activities.
• Promote the use of new, safer, more efficient, and eco-compatible technologies.
• Evaluate the profiles, skills and results achieved by the staff in order to optimize their insertion within the company and enhance their potential.